Post-COVID-19 Program Appointment Preparation

Prepare for Your Appointment

Prior to your initial appointment, you will receive multiple emails requesting you to register as a patient at UTHA as well as a detailed questionnaire about your Post-COVID-19 symptoms. We ask that you follow the enrollment instructions in the emails and complete all questionnaires as soon as possible so your providers have the time to review your answers prior to your visit.

Appointments with the Post-Covid-19 Program are available by referral only.

Please gather important medical records from your other healthcare providers:

  • Submit records via email at utha.him@autin.utexas.edu or fax at 512-495-2090.
  • We will also request records directly from your providers, but our return rate is low. If you have labs, imaging, or other important records from specialist visits, please send them to us directly.

Confirm with your insurance whether you need a referral authorization (common for HMO plans):

  • Call the number on the back of your insurance card to verify whether you need a referral authorization.
  • Please note: A visit with the Post-COVID-19 Program is considered a specialist office visit.

What to expect during your first visit:

  • We spend a lot of time with each patient addressing concerns and answering questions. The initial visit can take up to 2-3 hours. You will see several different members of the care team during your visit, including a medical assistant for intake, a social worker, and a research coordinator as well as your medical provider.
  • Don’t come to your appointment hungry! If any labs are ordered, they will not be fasting labs. Bring water and a snack to help keep your energy up.
  • We encourage you to bring a care partner to your visit to help you with questions and note-taking. We can also arrange to have them call in or join by Zoom. A summary of your visit will be sent to your UTHA online patient portal 1-2 days after your visit.
  • Participation in research is optional, but if you are eligible and interested in participating, you will have an opportunity to learn more from our research coordinator, Rija Aziz, MBBS.

What can I expect during my post-COVID-19 assessment?

Patients will undergo an initial in-person or telehealth visit with a healthcare professional who will evaluate the patient’s wellness, including personal, mental health, cognitive, and rehabilitation needs. After the assessment has been completed, our providers will recommend a personalized care plan and provide referrals to other medical specialists as needed.

Every phase of your assessment and all recommendations will be shared with your primary care provider as well as any designated caregivers.

Screening methods include:

  • General health questionnaire
  • Post-COVID-19 symptom questionnaire
  • Medication consult and reconciliation
  • Montreal Cognitive Assessment (MoCA)
  • Mental health screening assessment for depression (PHQ-9), anxiety (GAD-7), and PTSD (PC-PTSD-5)
  • Social and financial impact of COVID-19 (Austin IMPACT Survey)

Research Enrollment Opportunities

The Post-COVID-19 Program is committed to studying and developing treatments for this new disease. You may also have the opportunity to meet with a research coordinator to discuss your interest in participating in ongoing studies at The University of Texas at Austin.

Post-COVID-19 Program Research Coordinator:

How do I make an appointment?

Appointments with the Post-COVID-19 Program are available by referral only. Speak with your primary care provider to request a referral.

For more information, please call the Post-COVID-19 Program at 1-833-UT-CARES (1-833-882-2737).

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