About This Initiative
UT Health Austin’s Quality Care, Patient Safety, and Infection Prevention and Control initiative is dedicated to minimizing risks, reducing errors, and preventing adverse events in healthcare delivery. We focus on enhancing the quality of patient care by implementing evidence-based safety practices across our care teams to promote the best possible health outcomes. Through ongoing education, training, and support, we empower clinical and professional staff to report and discuss safety events openly and to apply system-level improvements that help prevent future occurrences, ensuring our patients receive the safest, highest-quality care.
Quality Care
At UT Health Austin, we deliver personalized, whole-person care of uncompromising quality and treat each patient as an individual with unique circumstances, priorities, and beliefs. We place our patients, their family, their goals, and their preferences at the center of their care. Working with each patient, our care teams create individualized care plans to help patients reach the goals that matter most to them — in the care room and beyond. Our teams integrate health and behavioral health services to better understand our patients as individuals, and our care teams are here to listen, learn, and communicate with our patients throughout their treatment to ensure their care always meets their needs. Our collaboration with our colleagues at the Dell Medical School and The University of Texas at Austin allows us to provide our patients with the highest quality of care and improve patient outcomes.
The values that are at the forefront of our care include:
- Empowerment: Providing the tools that allow you to make informed decisions about your health
- Trust: Listening to your health goals and helping you achieve them
- Connection: Striving to better understand you as a person
- Respect: Recognizing the value of your lifetime of experience
- Excellence: Delivering multidisciplinary, team-based health care that meets your individual needs
- Impact: Improving your health through the power of compassionate, whole-person care
To learn more about our uncompromising commitment to providing world-class specialty care, click here.
Patient Safety
Safe patient care involves developing and implementing evidence-based practices that prevent and reduce risks, errors, and adverse effects associated with healthcare delivery. A well-established safety culture is critical to patient safety and improving health outcomes. At UT Health Austin, we promote a strong culture of safety by reporting and openly discussing adverse events, with the goal of establishing and applying systematic changes to prevent future adverse events and improve patient safety and quality of care.
Patient safety includes:
- Protecting private patient information
- Communicating
- Delivering timely care
- Minimizing physical, mental, or emotional harm
- Listening to and applying patient feedback
Infection Prevention and Control
Infection prevention and control practices are essential for safe and high-quality healthcare delivery. These precautions are designed to protect patients and prevent the spread of infections in all healthcare settings.
We Want to Hear From You
At UT Health Austin, we value your experience. We measure various aspects of patient satisfaction to support our efforts to promote patient safety and improve patient care.
To leave feedback regarding your most recent visit to UT Health Austin, click here.
Our Facility
UT Health Austin is housed in the Health Transformation Building (HTB). The HTB is located in downtown Austin, TX on The University of Texas at Austin campus and neighbors the Dell Medical School research and learning buildings as well as the Dell Seton Medical Center at The University of Texas.
This facility is outfitted with the latest state-of-the-art technology and organized to support an unmatched level of multidisciplinary care. Patients have access to all of the resources and amenities UT Health Austin has to offer, including attached garage parking, comfortable waiting areas, an on-site cafe, a full-service H-E-B pharmacy, advanced imaging and lab testing, and an Ambulatory Surgery Center for same-day surgical care.