UT Health Austin clinics and services will be closed for Thanksgiving on Thursday, November 24 and Friday, November 25. We will resume regular business hours on Monday, November 28. We wish you and your family a healthy and happy holiday.


Insurance

UT Health Austin contracts with most insurance plan providers in Central Texas. For a complete list of our current plan participation, click here or call our Access Center at 1-833-UT-CARES (1-833-882-2737) to verify your insurance. We recommend you contact your insurance plan provider prior to your visit and ask if you have access to healthcare services at UT Health Austin.

Disclaimer: Insurance plans are subject to change at anytime and without notice. A patient’s level of coverage depends on the specific benefits described in their plan. Patients are responsible for verifying that UT Health Austin is a participating provider and that their benefit plan allows them access to care on the day of their first scheduled visit. Please contact your insurance plan to verify this information.

What if my insurance is not listed or I do not have insurance?

If UT Health Austin is not a participating provider, you may still be able to receive treatment. Contact your insurance company and ask about obtaining authorization. It is important to note that some benefit plans utilize what are referred to as “narrow” or “limited” networks; that is, they further narrow or limit the choices of doctors and hospitals that their customers can use. Additionally, some plans require a primary care physician referral and/or other authorization guidelines.

Livestrong Cancer Institutes

UT Health Austin’s Livestrong Cancer Institutes will assign you a financial navigator.

Your financial navigator will help you obtain the full benefit from your insurance plan by:

  • Answering your questions about insurance verification and/or prepayment requirement
  • Responding to insurer requests for additional medical information.

Cost of Care

We know that along with the diagnosis of cancer, the cost of care can be a heavy burden. The Livestrong Cancer Institutes is dedicated to giving you as much information as you need to plan for your care.

Your financial navigator can also assist you with questions about:

  • Visits
  • Scans
  • Chemotherapy
  • Outpatient therapy