Donna Shanor, LCSW, LCDC

Phone: 1-833-UT-CARES (1-833-882-2737)




The University of Texas at Austin, MSSW

The University of Oklahoma, BSW

Biography and Education

Clinical Biography

Donna Shanor, LCSW, LCDC, is a licensed clinical social worker and the Director of Clinical Social Work and Integrated Behavioral Health. In her role, she supervises the UT Health Austin social workers, dietitians, and pharmacists in the clinical areas and coordinates integration of social workers, dietitians, and pharmacists within their respective clinical settings. She specializes in providing individual, couple, family, and group counseling, including crisis intervention. Additionally, Donna Shanor serves as a University Field Affiliate for The University of Texas at Austin Steve Hicks School of Social Work.

Donna Shanor earned her master’s in social work, with a clinical concentration, from The University of Texas at Austin and her bachelor’s in social work from The University of Oklahoma. She is also a licensed chemical dependency counselor, certified compassion fatigue professional, and certified compassion fatigue educator as well as a board-approved clinical supervisor.

Donna Shanor is a member of the National Association of Social Workers.

Board Certification

  • Licensed Clinical Social Worker
  • Licensed Clinical Social Worker Board-Approved Supervisor
  • Licensed Chemical Dependency Counselor
  • Certified Compassion Fatigue Educator
  • Certified Compassion Fatigue Professional



  • UT Health Austin Clinics
    Health Transformation Building
    1601 Trinity Street, Bldg. A
    Austin, TX 78712
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Insurance Accepted

Insurance Accepted

  • AARP Medicare Complete Focus Essential HMO
  • AARP Medicare Complete Focus HMO
  • Ambetter-Superior Health Plan - Exchange Plan
  • Amerigroup/Amerivantage Classic
  • Blue Cross Blue Shield Blue Advantage HMO/Health Select (All HMO Plans require a referral)
  • Blue Cross Blue Shield Blue Choice PPO/UT Select
  • Blue Cross Blue Shield Blue Essentials/Blue Essentials Access - Exchange Plan
  • Blue Cross Blue Shield PAR Plan
  • Cigna Behavioral Health
  • Coventry (SPHN)
  • Dell Children’s Health Plan STAR/CHIP
  • EHN/WEB TPA - (Whole Foods)
  • Humana HMOx
  • Humana Medicare Advantage - all plans EXCEPT Humana Medicare Gold Plus. (Out of network for all Humana Medicare HMO Plans)
  • Humana PPO/HMO/Choice Care (All HMO Plans require a referral)
  • Magellan
  • Medicare Part B Traditional fee for service (Novitas)
  • Optum
  • Seton Health Plan Smarthealth
  • Sendero IdealCare
  • Superior Health Plan STAR/CHIP/STAR KIDS
  • United Healthcare AARP PPO
  • United Healthcare All Savers/Choice/Choice Plus/PPO/HMO (All HMO Plans require a referral)
  • United Healthcare Community Plan - Medicaid
  • United Healthcare Medicare
  • United Healthcare One
  • United Healthcare Dual Complete Focus HMO
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