Payment Options

UT Health Austin accepts most insurance plans in Central Texas. For patients without insurance, or who prefer to pay cash, we offer self-pay options. Self-pay patients are offered a prompt pay discount or payment plans. For questions about our payment options, please ask an Access and Outcomes team member when you call.

How does the billing process work?

Prior to Appointment

  • UT Health Austin will verify your insurance.
  • Check with your health insurance carrier for final determination regarding specific covered services since they are subject to change.

Day of Service

  • Bring a personal ID and your insurance card.
  • Notify staff of any additional medical insurance coverage.
  • Verify your correct mailing address and let the staff know of any other changes since your last visit (phone numbers, employer, etc.).
  • Applicable co-payments, co-insurance and deductible amounts will be collected.

Following Visit

  • You will receive an Explanation of Benefits (EOB) from your carrier.
  • UT Health Austin will send you a bill for any remaining financial obligation not paid by your health plan.

How can I pay my bill?

Pay your bill online through your MyUTHA patient portal or by phone at 1-833-UT-CARES (1-833-882-2737).

Insurance Plans we Accept

These are the insurance plans that UT Health Austin currently accepts. This list will be updated as we contract with additional insurance providers. To verify that we accept your particular insurance plan, please call the UT Health Austin Access and Outcomes Center at 1-833-288-2737.

Disclaimer: Insurance plans are subject to change at anytime and without notice. A patient’s level of coverage depends on the specific benefits described in their plan. Patient’s are responsible for verifying that UT Health Austin is a participating provider and that their benefit plan allows them access to care on the day of their first scheduled visit. Please contact your insurance plan or benefits administrator to verify this information.

UTHA Accepted Insurance Plans (In-Network Insurance)

  • Accountable Health Plan/Interplan
  • Aetna Whole Health
  • Aetna Medicare Advantage
  • Aetna PPO/HMO
  • Aetna Seton Health Alliance
  • Ambetter-Superior Health Plan
  • Amerigroup
  • Beech Street PPO
  • Blue Cross Blue Shield Blue Essentials/Blue Essentials Access - Exchange Plan
  • Blue Cross Blue Shield Blue Choice PPO/UT Select
  • Blue Cross Blue Shield Blue Advantage HMO/Health Select
  • Blue Cross Blue Shield PAR Plan
  • CCC MAP/CCHC - (limited to the Musculoskeletal Institute and Women’s Health Institute)
  • Cigna- All plans
  • Cigna Behavioral Health
  • Coventry
  • Dell Children’s Health Plan STAR/CHIP
  • EHN/WEB TPA - (Whole Foods)
  • First Health
  • First Care Access PPO Network
  • Firstcare HMO
  • Galaxy
  • Health Payors Organization
  • Healthsmart
  • Humana Medicare Advantage- all plans EXCEPT Humana Medicare Gold Plus. Out of network for all Humana Medicare HMO Plans
  • Humana HMOx
  • Humana PPO/HMO/Choice Care
  • Integrated Medical Systems PPO
  • Magellan
  • Medicaid/TMHP
  • Medicare Part B Traditional fee for service (Novitas)
  • Multiplan (HCS is out of network)
  • Oscar Healthcare
  • Seton Health Plan Smarthealth
  • Superior Health Plan STAR/CHIP/STAR KIDS
  • Tricare Select
  • United Healthcare AARP PPO
  • United Healthcare Community Plan - Medicaid
  • United Healthcare One
  • United Healthcare Medicare
  • United Healthcare All Savers/Choice/Choice Plus/HMO/PPO
  • United Student Resources PPO
  • USA Managed Care

Updated 4/1/19