Call for Volunteers Temporarily Suspended

Thank you Austin for your overwhelming response to the call for Contact Tracer Volunteers. At this time we are temporarily suspending the sign–up process while we work through the applications. Please check back weekly as we will continue seeking Contact Tracers to fill this important role in the near future.

Volunteers Needed for Contact Tracing and Home Monitoring Programs

What is contact tracing?

Contact tracing is a proven public health tool that is used to identify individuals who may have come into contact with an infected person. Trained staff interview people who have a confirmed lab diagnosis of COVID-19, to trace back who they may had recent contact with in the past 14+ days. Then, those people who may have been exposed, are contacted by phone, interviewed about their symptomatic status, provided testing recommendations, and encouraged to self-quarantine to prevent further spreading of the disease. Contact Tracing explained video.

How does contact tracing help slow the spread of a disease?

The primary goal of contact tracing is to interrupt the ongoing transmission of a disease and reduce the spread of infection. Those who have been exposed to COVID-19 are told to self-quarantine, and if they test positive, can be moved into UT Health Austin’s Home Monitoring Program where a team of physicians monitor the health and symptoms of those individuals daily. Contact tracing also helps epidemiologists learn more about a disease and its transmission in a particular population, which produces data that is used to track impact regionally, nationally, and globally.

How can you help?

UT Health Austin and the Dell Medical School are looking for volunteers interested in helping with contact tracing and home monitoring. These individuals will collect valuable data and make a community impact by helping slow the transmission of COVID-19. If you are able to volunteer, you will be on-boarded and trained prior to your start date.

Volunteer requirements

To volunteer, you must meet be able to work one of the following shifts:

  • CONTACT TRACING: Minimum 24 hours per week for at least 4 weeks (Shift 1) 8 a.m. - 2 p.m., or (Shift 2) 2 p.m. - 8 p.m.
  • HOME MONITORING: 8 a.m. - 5 p.m.

All volunteers must meet the following expectations:

  • Can work remotely and has access to a computer and reliable internet connection
  • Have the ability to effectively communicate health information and provide excellent customer service
  • Can use cultural competencies when working with diverse populations
  • Have the ability to organize and document detailed case data
  • Are familiar with using a computer, internet, and other applications (Word, Excel, Microsoft Teams, etc.)
  • Can maintain confidentiality and complete HIPAA training requirements

*Any public health, social work, clinical or bilingual experience is a plus.*

Sign up is Temporarily Suspended as of 5/20/20

Thank you for your interest. Our team coordinators are working through applicants. Please check back weekly as we will open registration again soon for this important role.