This is an evolving situation. This page will be updated as more information is available.
Reviewed and Updated by: UT Health Austin Clinical Quality Manager
Your safety and health are our top priority. Therefore, to manage significantly larger patient volumes, UT Health Austin recommends patients stay home if you have mild-to-moderate symptoms, use home monitoring and care for those symptoms. Please note that for 80% of people a Coronavirus (COVID-19) infection is mild and similar to the common cold. Currently, there are no antiviral medications to treat Coronavirus and antibiotics are not useful for treating viral infections such as Coronavirus.
If you are experiencing new, or worsening, of any of the following symptoms or, if you suspect you may have been exposed to COVID-19, before going to an urgent care or the ER, we recommend you call your doctor or healthcare provider’s office.
- Fever of 100 degrees or more
- Difficulty breathing, or shortness of breath
- Sore Throat
If you have symptoms that are worsening, including shortness of breath at rest, chest pain, persistently high fever despite fever-lowering medicine, confusion, lightheadedness, or the inability to eat or drink, call your doctor or go to the emergency room. If you are experiencing life threatening symptoms, call
9-1-1 or go to an Emergency Room.
Changes to upcoming clinic appointments
In accordance with public health guidance, we’ve made some important changes to our clinic operations to keep you and our staff safe. UT Health Austin is following the most up-to-date CDC screening guidelines for Coronavirus detection. These guidelines are subject to change and we will update this page as needed. Click here to learn what other measures we are taking to protect our patients and staff.
We will contact you to reschedule clinic appointments that are not urgent. This includes:
- Routine checkups or wellness visits
- Non-urgent specialty visits and surgical care
We will call you if we need to reschedule your visit. To serve the best interests of our staff, patients, and community, we are innovating with care delivery by developing video visits and telephone options.
Some appointments can’t be delayed or done via video. For those appointments, we are doing everything possible to keep you safe while delivering the care you urgently need. Most importantly, we ask you to call first if you have a fever, cough or trouble breathing before you come into a clinic. For those who have mild symptoms, it is best to use our home care instructions.
Non-urgent surgeries and procedures will be delayed
UT Health Austin will also postpone surgeries and procedures (operations) that are not urgent. We will call you to let you know if your surgery or procedure will be rescheduled. We will begin rescheduling once the COVID-19 pandemic is under control.
Due to the limited number of COVID-19 tests available to all health care organizations, UT Health Austin COVID-19 (coronavirus) drive-through testing focuses on health care workers, patients who are known contacts of people who tested positive for COVID-19 through a test performed by UT Health Austin, and high-risk individuals who are referred to us by Austin Public Health and our partners in the Ascension/Seton system.
If you have symptoms, including if you feel feverish or have a measured temperature greater than 100.0°F OR you have a cough, shortness of breath or sore throat, it’s important for you to be screened for testing.