A patient or his/her legal representative may request a copy of a medical record. For a copy to be sent to another party, please complete a Release of Information Form. Completion of this form allows UT Health Austin to transfer the medical record in compliance with the requirements for protection of patient health care information (HIPAA). Patients may obtain a copy of the authorization for the use and disclosure of protected health information form by:

  • Requesting one from the UT Health Austin office in which they received medical care.
  • Calling UT Health Austin Access and Outcomes Center at 1-833-UT-CARES


A patient may request their medical records from an outside provider to be sent to their UT Health Austin provider.  In order to give the outside provider permission to send your medical records to UT Health Austin please complete the Authorization to Receive Records Form.  Once you’ve completed the form, please give it to your current provider so they may send your medical records to us.  If you have any questions, please call the UT Health Austin Access and Outcomes Center at 1-833-UT-CARES.

My CareTeam is your secure, online connection to portions of your UT Health Austin electronic medical record. Through your personal My CareTeam portal account you can see test results, access information about the health issues that are of interest to you, and schedule new appointments. And you can do it all any time, day or night.  Sign up now at https://16041-1.portal.athenahealth.com/